MORE THAN 225,000 FLORIDA FAMILIES SWITCH TO BRIGHT HOUSE NETWORKS DIGITAL PHONE
Digital Phone Popularity Prompts New Unlimited Florida State-Wide Calling Plan
ORLANDO (May 2, 2006) -- Bright House Networks today announced that more than 225,000 Florida families have switched to its Digital Phone service. The wildly popular service which premiered in 2004 allows customers to talk as long as they want and as frequently as they like anywhere in the US, Canada or Puerto Rico for one low price.
This is a monumental milestone for us,” said John Rigsby, President, Bright House Networks Florida Group. “Our Unlimited Nationwide Digital Phone service is a big hit with consumers who’ve asked themselves, ‘Am I getting phone service on my terms or the phone company’s?’ It goes to prove that people want phone service without long-term contracts.
As a result of the unprecedented response to the service, Bright House Networks launched Unlimited Florida, a state-wide calling plan that is the first of its kind in the state. For customers of Unlimited Florida, calling across the state is the same as calling across the street. Unlimited Florida provides customers with anytime calling within Florida for one flat monthly fee as low as $28.95.
Unlimited Florida is a response to market demands and gives consumers what they want when they want it,” adds Rigsby. “Many of our customers’ family members and friends are located only a zip code or city away. Unlimited Florida is ideal for Florida families with college students or family members or friends in another part of the state.
Bright House Networks Unlimited Florida Digital Phone plan eliminates "near" long distance tolls and fees that are often confusing and disappointing to customers of landline phone companies. For example, a call from Orlando to Tampa is a toll call on traditional landline service and can cost customers $ 0.09 per minute.
Both of Bright House Networks Digital Phone plans include features such as caller ID, call waiting, call waiting ID, call forwarding, anonymous call reject and speed dial. And with both services, customers have the choice to bundle their calling plans into a combination package of cable, phone and high speed Internet services or to purchase the services separately.
“Bright House Networks continues to be more accountable to our customers,” said Rigsby. “We provide free local customer service for all of our products with locally employed customer service representatives, and we own our own network providing customers reliability, affordability and network enhancements. “
About Bright House Networks
Bright House Networks is dedicated to providing customers with cutting-edge technology and unparalleled customer service. With its readily adaptable platform, Bright House Networks delivers video, voice and data services as they evolve, so customers always have the most up-to-date technology at their fingertips. Video-on-Demand (VOD), Subscription Video-on-Demand (SVOD), Digital Video Recorders (DVR), High Definition Television signals (HDTV), high-speed data services (HSD) and Digital Phone are just a few services offered by Bright House Networks today that not long ago were considered futuristic.
Exceptional customer service is the company’s cornerstone and its top priority. Bright House Networks’ local, customer service centers are available 24 hours per day, seven days per week, including holidays.
The company serves more than two million customers in several large markets including Tampa Bay and Central Florida (Orlando), Indianapolis, Birmingham, Bakersfield and Detroit, along with several other smaller systems in Alabama and the Florida Panhandle. Each community benefits from the company’s long-term support of education and to what matters most in the lives of Bright House Networks customers.
Bright House Networks, which owns and operates two 24-hour local news channels; Bay News 9, serving the Tampa area and Central Florida News 13, serving the Orlando area, is managed on a day-to-day basis by Advance/Newhouse Communications.
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